operating layer for operators & their backers

An Operator helping you build AI

AI inside the operating plan, not next to it. Decades operating businesses across engineering, finance, sales, marketing, and the CEO seat. Now I help founders, enterprise transformation teams, and PE operating partners turn AI from scattered experiments into real operating leverage. In weeks, alongside whoever's already on your strategy work.

sks/ai · live demo

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sks/ai ❯

 

The approach

01The operator story

Decades operating businesses. I know what works.

Decades operating businesses, transforming them digitally. I've sat in your seat, running e-commerce, distribution, services, scaling teams, owning P&L.

That perspective is the substance. I can help you determine what works inside a real operating plan, and what is likely noise. The hype cycle moves fast, but organizational transformation requires planning and commitment

AI inside the plan, not next to it. The operating system underneath is the same. What changes is the scope it gets pointed at.

A founder's growth plan, a fund's value creation plan, or an enterprise transformation roadmap. Same approach. Different scales.

// the process. How the approach runs.

Step 01

Assess

People and data. I start with the operating reality, not a generic framework.

Step 02

Align

Themes and use cases. Sequenced by impact, by feasibility, by what the business can absorb.

Step 03

Build the case

Business cases that drive decision-making: What it costs, what it returns, who owns it, when it lands, how it sustains.

Step 04

Build the thing

Prototypes on real data. Production solutions if necessary.

Principle 01

Substance over deck

What gets shipped is what gets measured. Working systems on real data, not slideware. The output shows up on the P&L or in the value creation plan.

Principle 02

Sonesh on the work

Project and deliverable basis. Not hourly, not on a meter. The person you meet is the person who builds. No layered associates, no status meeting handoffs.

Principle 03

Complement, not replace

If you've already hired a strategy partner, keep them. The roadmap stays the strategy. I'll help alongside and make things a reality.

How we help

02How we help

Three audiences. One approach.

Pick the one that fits your situation. The operating system underneath stays the same.

10x what already works.

For founder-led operators ready to grow the business or cut operating cost. Sometimes the answer is a great off-the-shelf tool. Sometimes it needs to be built around the way the business actually runs. I figure out which is which, without upselling.

m01 · strategy.tooling

online

AI Strategy & Tool Selection

I learn how you run things and recommend the right mix of existing tools and custom solutions, so you invest in what actually grows the business or cuts cost, not what looks good on a slide.

diagnose --scope=workflow

m02 · workflows.integration

online

Automation & Integration

Connect the tools you already use (CRM, marketing, ops, spreadsheets) into smooth automated workflows. Less copy-pasting, fewer mistakes, more time for the work that actually grows the business.

connect crm + store + ops

m03 · build.agents

online

Custom AI Solutions

When off-the-shelf falls short, I build custom AI agents shaped around your exact operations. Solutions that fit the way you think about your business, not the other way around.

build agent.<your-business>

// what you get

  1. Assessment of your current operations and where time, cost, or revenue is leaking
  2. Honest recommendations on what to buy, what to customize, what to build
  3. Working integrations across your existing stack
  4. Custom AI agents shaped to your specific operations
  5. Documentation and handoff so your team owns what gets built

Every engagement is oriented to growing the business or cutting operating cost. Not automation for its own sake.

→ Start with a conversation

AI alongside your strategy partner.

For enterprise teams already running an AI or transformation program with MBB, Big 4, or a strong internal IT function. I work alongside them to bring results faster, going deep within a single group or function.

The strategy partner has the roadmap. IT has the backlog. The gap is the layer in between. Someone who turns slide twelve into a working agent on real data before the next quarterly review.

That's where I sit. Embedded delivery, in weeks. Use cases mapped against the existing playbook. Prototypes built on real data. A sequenced delivery plan handed to your team. Plus executive coaching for the VP-level leaders driving the AI initiative inside the business.

// engagement · cadence

03 stages

01

Map

Use cases scored against the existing roadmap.

● week 1

02

Build

Two prototypes on real data, in 4 weeks.

● weeks 2–4

03

Ship

Sequenced delivery plan, owned by your team.

● week 5

Map Build Ship

// what you get

  1. Use case scoring against your existing AI or transformation roadmap
  2. Production-grade prototypes built on your real data
  3. Co-existence playbook for working alongside your strategy partner and IT team
  4. Sequenced delivery plan with ownership and milestones
  5. Executive readout your team owns and presents
  6. Executive coaching for VP-level leaders driving AI inside the business
  7. Fractional CAIO support if you want senior AI leadership embedded for the duration
→ Talk about an enterprise sprint

AI inside the value creation plan.

For mid-market PE firms thinking about AI as a value creation lever at the firm level and across the portfolio. I work with funds and operating partners on the strategy that decides where AI shows up in the VCP, and where it does not. Plus the firm-level capability development that makes the play repeatable.

The interesting question isn't "can we use AI?". It's where AI changes the math on sourcing, diligence, LP narrative at the fund level, and on revenue, margin, M&A repositioning, and the exit story at the portco level. Most portfolios are doing the first version of that work right now. Most of it is shallow.

Real adoption is the signal. Slide-deck adoption is not. I sequence the operating-model layer before tools, decide what to build, buy, govern, or avoid, and stay long enough that the work compounds at the LP level.

The output is a value creation plan that doesn't quietly drop AI in week four. AI is wired into sourcing, diligence, revenue, margin, ops, M&A, repositioning, comms, and the exit story from the start.

// portfolio · ai activation map

06 portcos × 05 levers

Rev Margin Ops M&A Exit
Portco α ●●● ●● ●● · ·
Portco β ●● ●●● · ●● ·
Portco γ ●●● · ●● · ·
Portco δ · ●● ●●● · ●●
Portco ε ●● · · ●●● ·
Portco ζ ●●● ●● · ●● ●●●

unscoped

scoped

in production

Strategy Diagnose Foundation Accelerate Govern Sustain & Scale

// what you get

At the firm level

  1. AI value creation thesis tied to your VCP framework
  2. Sourcing intelligence and AI-augmented diligence support
  3. LP-ready AI narrative
  4. Cross-portfolio capability development: frameworks, governance, vendor strategy
  5. Fractional CAIO if you want senior AI leadership embedded at the fund

At the portco level

  1. Portfolio activation map: per portco, per lever (revenue, margin, ops, M&A, exit)
  2. Portco pilots with shipped prototypes on real data
  3. Adoption and governance frameworks for cross-portco rollout
  4. Executive coaching for portco CEOs and operating partners
→ Talk about a portfolio engagement

How we engage

03How we engage

Three ways I engage.

Same approach, different scope. Pick the engagement that fits the work, not the buyer type.

Engagement 01

Typical engagement

$25K · 4–5 weeks

Scoping, assessment, prototypes, and business cases. Fixed bid. Scoped at kickoff. Where most engagements start.

Engagement 02

Extended (with build)

Scoping from $5K · build priced per engagement

When prototypes need to ship to production. Start with a 1–2 week scope. The build phase is priced against the work it takes. Fixed-bid posture inside each phase. No meter.

Engagement 03

Fractional CAIO

Sized to time + commitment

Embedded AI leadership for funds and firms. Days per month, length of engagement, and scope set together at kickoff. Senior on the work, not behind it.

// alternative models. Outcome-based and usage-based pricing are on the table, especially for smaller businesses. Tell me what model fits how you'd rather pay.

//recently deployed

Same OS, different scales.

Three engagements running today, at three scales. Same operating system underneath; the scope is what changes.

// active deployments

03 instances

01

PEMid-market PE platform

Fractional CAIO engagement with one portco, building AI strategy inside the value creation plan.

● in flight

02

B2BB2B wholesale distributor

Sales intelligence layer automating prospecting across the sales team and managing customer health. Buying and sourcing intelligence to lift margin firm-wide. Targeting 5% sales growth and 1pp margin gain.

● in production

03

OPSFounder-led retail business

Custom ops platform replacing manual tools (Excel, paper). Cuts order intake time and informs merchandising decisions.

● in production

04About Sonesh

Operator-built. Substance over deck.

I'm Sonesh Shah. Two decades operating and transforming businesses. Not consulting on them.

I've held the seat at every altitude AI gets pitched to. Global President of an international industrial brand. VP Marketing and Head of Digital at a flagship power-tools business. Director of Digital, eCommerce, and IoT building the operating stack end to end. Engineering. Finance. Sales. Marketing. The P&L itself.

Industries. Industrial manufacturing, power tools, construction, B2B distribution, e-commerce, IoT. Scale. From country-level operations to a global business unit.

The breadth is the substance. I know what works inside a real operating plan, and what is likely noise.

I've shifted my full attention to AI because the value at stake is bigger than anything I've worked on. I'm here to help operators capture it.

I don't sell hours. I don't sell decks. I embed for a defined window and ship the working pieces. The ones that show up on the P&L or in the value creation plan.

When the answer is a tool you can buy, I say so. When it isn't, I build it. When you've already hired a strategy partner, I work alongside them. Not in place of them.

No hype. No black box. No unnecessary builds.

//Field notes

What's worth your time in AI.

A curated read for operators. Ideas you can implement today, guides worth opening, and only the tools that matter. Updated by AI agents every Monday night. No fluff.

→ Explore the latest

// the sks/ai approach

I sit inside operating plans as the AI substance. A founder's growth plan, a fund's value creation plan, or an enterprise transformation roadmap.

// sks/ai operating principle

05Get in touch

Let's talk.

Tell me what you're working on. A short conversation about where AI fits, and where it doesn't.

I read every note and reply within a couple of business days.